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Top Frequently Asked Questions

Why is the final postage cost different from the initial estimate?
Am I required to use a thermal printer to print labels?
Can I connect my account to multiple e-commerce stores (e.g., 2 Shopify stores)?
Questions about rates, charging process, payment methods, and refunds.
Why is the final postage cost different from the initial estimate?
Label creation/printing process, order modification, and label-related issues.

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