Hey there! We're always here to help you ship easier and smarter.
Find your solution or reach out to our dedicated experts!

Top Frequently Asked Questions
Why is the final postage cost different from the initial estimate?
Am I required to use a thermal printer to print labels?
Can I connect my account to multiple e-commerce stores (e.g., 2 Shopify stores)?
Questions about rates, charging process, payment methods, and refunds.
Why is the final postage cost different from the initial estimate?
Label creation/printing process, order modification, and label-related issues.
Don't hesitate to reach out if you need personalized help!
We're always happy to assist you.
Urgent issues, simple questions.
8:00 AM - 10:00 PM (GMT+7).
Complex requests, requiring attachments.
Guaranteed response within 4 business hours.
Contact us.
Head Office:806 Presidential Dr, Richardson, TX, United States, Texas
Email Us:support@ViexShip.com
Call Us:Phone: +1 945-238-3388
